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Outlook:  Delegates & Permissions

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by Karyn Stille, Your Virtual Software Trainer

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Viewing Items

There are three ways a delegate can view the permitted items at his/her workstation: from the Folder List, from the Outlook Bar, and from the File menu.  The Folder List and Outlook Bar need to be set up manually first, while using the File menu requires no set-up at all.  Using the File menu is recommended only for those who need to access the permitted items infrequently, as it involves a few steps.

Setting Up the Folder List and Outlook Bar

For those that will be accessing the items on a daily or frequent basis, the Folder List should be set-up with the delegator's items.  Setting up the Outlook Bar is optional.

At the DELEGATE'S workstation:

  1. From the Tools menu, choose Services.

  2. Highlight Microsoft Exchange Server and choose Properties.  The Microsoft Exchange Server dialog box is displayed as shown below.

  1. Select the Advanced tab, and choose Add.

  2. In the Add Mailbox dialog box, type the name of the delegator, and choose OK.

  1. Outlook searches for the person in the Global Address List.  You may have to choose the proper person from the names Outlook finds.

  1. Choose OK.

  2. If necessary, choose Folder List from the View menu.  The Mailbox-[Delegator's Name] is now listed.  Clicking the plus sign to the left of the delegator's mailbox will expand the folder to view all items the delegate has permission to view.

If the delegate would like a shortcut placed on the gray Outlook Bar, continue with the following steps.

  1. Drag and drop the item needed for the shortcut from the Folder List to the appropriate spot on the Outlook Bar.  An I-bar appears to help place the shortcut in the proper location.

  2. Right-click on the shortcut, choose Rename Shortcut, and type a new name to differentiate this item from the delegate's items (i.e. "John's Calendar").

  3. Press Enter.

Accessing the Item from the File Menu

Infrequent users may want to skip the above and just access the Outlook item from the File menu when needed.

The delegate can follow these steps:

  1. From the File menu, choose Open and select Other User's Folder.  The Open Other User's Folder dialog box is displayed as below.

  1. Type in the name of the delegator, or choose the Name button to select from the Global Address List.

  2. From the drop-down arrow, select the item to be viewed.

  3. Choose OK.  Outlook searches for the person, and you may have to select the delegator from a list of names Outlook finds.

  4. The delegator's item appears if the delegate has been given the proper permissions.

If an infrequent user of the delegator's item(s) needs to only be able to read the items now and then, you can quickly set up read-only permission.  Using this method, the delegate can access the item only from the File menu.

Keep going!

 

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[Delegates (p3)]

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